Stuck in redirect loop after Student Pack revocation – unable to re-verify #188005
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Moharidy05
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GitHub Education
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Hi everyone,
I'm hoping a GitHub staff member or someone from the community can help. My GitHub Education Student Developer Pack was approved, but then revoked shortly after. I received the standard email asking me to re-verify my academic status, but I'm running into a technical issue that's preventing me from doing so.
The Problem:
When I click the re-verify link in the email or try to visit https://education.github.com/discount_requests/application directly, I get instantly redirected to https://github.com/pricing. This creates a loop where I can't access the application form at all.
What I've Tried:
Filled out my GitHub profile name and billing information completely
Tested multiple browsers (Chrome, Firefox, Edge)
Cleared cache and cookies, used Incognito/Private mode
Logged out and back in
Nothing works—the redirect always happens.
Support Ticket Issue:
I opened a support ticket (#4032791), but it was closed without any human reply or resolution.
Request:
Could a GitHub staff member please look into this? It seems like a server-side issue with my application state. I have my valid student ID ready to submit, but the system is actively blocking me from accessing the form. If someone could manually reset my application state so I can re-verify, I'd really appreciate it.
Thanks in advance for any help!
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