Same install; one works the other doesn't

[steveyum]

have it working fine on one ubuntu 14.04 server. the other throws an error:

Unable to get users
undefined method `response' for #<Errno::ECONNREFUSED: Connection refused - connect(2)>

this is driving me nuts. there doesn't seem to be any difference between the two servers. please advise

[jvanbaarsen]

Is that server able to ping the GitLab server?

[steveyum]

yes. it pings fine. i can ssh into into it fine. all the gitlab stuff works fine using the web interface. just a problem between /usr/local/bin/gitlab and the gitlab server.