📣 Student/Teacher Verification Has Moved – Now in Your User Settings!

[tuves]

We would like to inform you that the student/teacher verification process has been relocated to a new section within your user settings, right next to your billing and plans information.

By moving the verification process to your settings page it makes it easier to access, manage, and track everything related to your account in one place.

What’s new in this update:

• Camera countdown: A short delay has been added before capturing your live photo, allowing you time to prepare.

• Enhanced camera support: Improved performance across various devices.

• 2FA validation guidance: You will now receive a 2FA prompt to proceed verification.

• Better status updates – Stay informed with improved application tracking.

• Updated documentation: Our help resources have been expanded and improved for greater clarity and ease of use.

Your application has been received and is currently under review. You’ll see updates here as it moves through each stage of the verification process.

If your application is rejected, you’ll now see clear reasons and tips for what to fix before trying again.

Important

Your academic benefits will be activated within 72 hours after successful verification. 🕒
Once activated, you’ll have access to:

• Copilot Pro: Redeem your coupon via this link.
• Student Developer Pack Benefits: Explore the offers available here.
• Faculty Upgrades: Upgrade your organizations to GitHub Teams through your GitHub Education dashboard.

No action required for verified users

If you have already completed verification, no further action is required.
However, should you need to re-verify at any point, you can now do so by navigating to the new verification section within your profile.

Need Help or Noticed a Bug?

If you run into any issues or spot a bug during the updated verification process, let us know in the comments — your feedback helps us make things better for everyone.

If you need support with the application steps themselves, feel free to start a new discussion thread. Our team and community members are always around to help you out.

[kfaizi]

[jathavaan]

@kfaizi I found a way to bypass this. You can enable the button by doing the following:

1. Open the Developer Tools in your browser (usually F12 or right-click > Inspect).
2. Use the element selector tool (the icon that lets you select elements on the page by clicking them — shortcut is Ctrl + Shift + C in Edge).
3. Click on the button the "Start an application" button to highlight its HTML in the Elements panel.
4. Remove the disabled="disabled" attribute from the button element.

You should now be able to click the button.

<button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" disabled="disabled" data-view-component="true" class="Button--primary Button--small Button my-2">  <span class="Button-content">
    <span class="Button-label">Start an application</span>
  </span>
</button>

Should now look like this

<button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" data-view-component="true" class="Button--primary Button--small Button my-2">  <span class="Button-content">
    <span class="Button-label">Start an application</span>
  </span>
</button>

[osrehe]

Works!! :)

[Onako2]

@kfaizi I found a way to bypass this. You can enable the button by doing the following:

1. Open the **Developer Tools** in your browser (usually `F12` or right-click > **Inspect**).

2. Use the **element selector tool** (the icon that lets you select elements on the page by clicking them — shortcut is `Ctrl` + `Shift` + `C` in Edge).

3. Click on the button the "Start an application" button to highlight its HTML in the Elements panel.

4. Remove the `disabled="disabled"` attribute from the button element.

You should now be able to click the button.

<button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" disabled="disabled" data-view-component="true" class="Button--primary Button--small Button my-2">  <span class="Button-content">
    <span class="Button-label">Start an application</span>
  </span>
</button>

Should now look like this

<button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" data-view-component="true" class="Button--primary Button--small Button my-2">  <span class="Button-content">
    <span class="Button-label">Start an application</span>
  </span>
</button>

Hi, this method sadly doesn't work anymore

[haixin778]

@kfaizi I found a way to bypass this. You can enable the button by doing the following:

1. Open the Developer Tools in your browser (usually F12 or right-click > Inspect).
2. Use the element selector tool (the icon that lets you select elements on the page by clicking them — shortcut is Ctrl + Shift + C in Edge).
3. Click on the button the "Start an application" button to highlight its HTML in the Elements panel.
4. Remove the disabled="disabled" attribute from the button element.

You should now be able to click the button.

<button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" disabled="disabled" data-view-component="true" class="Button--primary Button--small Button my-2">  <span class="Button-content">
    <span class="Button-label">Start an application</span>
  </span>
</button>

Should now look like this

<button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" data-view-component="true" class="Button--primary Button--small Button my-2">  <span class="Button-content">
    <span class="Button-label">Start an application</span>
  </span>
</button>

Oh my god,such a genius

[SamSamKDBX]

Hi, I used this method and it works well, but after sharing my student ID card, there was an error message :
"There was an error creating the discount request. Errors: Discount request could not be created. Discount request errors: Hi, SamSamKDBX! You were last verified as a student on . It is not necessary for you to re verify at this time."
But I still dont have copilot premium and others benefits in this page.
What can I do ?
Thank you.

[20-1-42-017175]

Why doesn't mine give any reason for the error?

[blezecon]

facing same issue

[Vanda89]

J'ai exactement le même problème et quand je réessaye je ne peux même plus utiliser mon attestation étudiante, avez vous trouvez comment faire ?

[Stars-Vision]

Change légèrement le document que tu fournis. (Ça s'est résolu pour moi lorsque j'ai envoyé un screenshot légèrement différent du pdf de ma carte d'étudiant)

[giantroi123]

I already applied and got approved for it and I am still waiting for the benefits but the status page says I have not submitted anything yet.

[SatoZeus]

Hi! I got the same question like you, I reapplied today. It shows I have been verified already. They will give me benefits soon. I guess you can try to reapply to see your status as well.

[Randomire44]

Exact same problem! please update if you get it :)

[giantroi123]

Hey, I got access to the github education benefits yesterday and I am already using it. I applied April 12 and got access yesterday April 15 (PH Time) exactly 72 hours. I did not need to reapply for the benefits so you should just wait.

[SatoZeus]

I got the same question like the last floor. I got approved on 13th April. Should I reapply the benefits? Or I only need to wait until I get the benefits.

[cipher-gen]

My application is stuck midway. No confirmation msg is displayed when I expand the details about it

This loader keeps loading. Anyone faced this issue before.

[cipher-gen]

I used the campus email only

[cipher-gen]

Nope. Unable to get any help from support too. I think there was some technical issue.

[giancarloPuquio]

My application is stuck midway. No confirmation msg is displayed when I expand the details about it This loader keeps loading. Anyone faced this issue before.

Hi! I'm experiencing exactly the same issue as you. My application was approved a few days ago, but when I try to open the "Education Benefits" details, it gets stuck loading and never shows the confirmation or the Copilot Pro redemption link.

Were you able to fix it? Was it just a temporary glitch, or did you have to contact support or do something specific to solve it?

Thanks in advance!

[Samule608]

Hello, my GitHub Student Developer Pack was approved on April 13, but I still don’t see the benefits in my account. It says I haven't submitted any application. Can you help me?

[VitorMiguelRosa]

did you get it tho?

[Musharraf1128]

We would like to inform you that the student/teacher verification process has been relocated to a new section within your user settings, right next to your billing and plans information.

By moving the verification process to your settings page it makes it easier to access, manage, and track everything related to your account in one place.

What’s new in this update:

• Camera countdown: A short delay has been added before capturing your live photo, allowing you time to prepare.
• Enhanced camera support: Improved performance across various devices.
• 2FA validation guidance: You will now receive a 2FA prompt to proceed verification.
• Better status updates – Stay informed with improved application tracking.
• Updated documentation: Our help resources have been expanded and improved for greater clarity and ease of use.

_Your application has been received and is currently under review. You’ll see updates here as it moves through each stage of the verification process._ _If your application is rejected, you’ll now see clear reasons and tips for what to fix before trying again._

No action required for verified users

If you have already completed verification, no further action is required. However, should you need to re-verify at any point, you can now do so by navigating to the new verification section within your profile.

Need Help or Noticed a Bug?

If you run into any issues or spot a bug during the updated verification process, let us know in the comments — your feedback helps us make things better for everyone.

If you need support with the application steps themselves, feel free to start a new discussion thread. Our team and community members are always around to help you out.

What have i done wrong

[Musharraf1128]

What have I done wrong. I really don't get what the issue is. Also I can start another application

[mchisolm0]

Is this requiring students receive an email to their school email address? If so, is there another alternate way of them verifying? Our students’ accounts have email disabled, so they cannot receive an email code.

[samus-aran]

Hi everyone! 👋 We are aware of the 500 errors occurring when users visit https://github.com/settings/education/benefits. Our team is actively working to resolve this issue as quickly as possible and we appreciate your patience and understanding. Once it has been resolved, we will provide an update directly here.

[IneffableBunch]

Same. I am stuck in the loop on laptop, and I simply can't press buttons on mobile... Please fix this...

EDIT: FOUND THE SOLUTION!

RENAME THE IMAGE, REUPLOAD.

[Nextlief]

there's no upload option

[Whizkevina]

@IneffableBunch How were you able to rename the image, then UPLOAD it?

[mateusloubach]

In regards to the issues found while using the benefits, who do I contact?

I've already created a ticket a couple of days ago regarding an issue with it and have not had a reply from github support.

also, does anyone know where to see the information regarding our application? I'm trying to see when I'll need to reapply.

[HadyMohamedElhadyHassan]

I've registered now and they're supposed to reply within 8 days. I'm really looking forward to it, I hope they don't let me down 🙂

[6Leoo6]

Hey! My governmentally issued student ID is 2-sided. On the front it has my name, date of birth and ID number and on the backside it shows the date of validity and the name of my school (among other info). In the current state of the system, it's not possible to upload multiple sides nor to upload pictures from my gallery. I've tried taking a picture of the backside only, but photos taken with both my front camera and back camera turned out to be blurry. I've even tried with my webcam but it produced an even worse image. After many failed attempts, I've submitted a barely readable photo and it got rejected almost instantly. Could you make uploading documents permitted or at least have the option to verify students through other channels? It would be urgent for my JetBrains subscription.

[samus-aran]

Hi @6Leoo6

We've updated our Student Developer Pack Application FAQs & Common Rejection Reasons discussion. It's packed with valuable information that might just have what you're looking for. I've included the section that I feel would best assist.

• I have a double-sided Student ID with the date on the other side. How do I submit this as evidence?

Remember to return to your discussion and reply if you need more assistance or mark it as solved 🎉 This will assist others in the community to finding answers more quickly 👍

[6Leoo6]

Thank you for your reply! I tried taking a picture of 2 of my documents, one being my student identity card and the other being an official dated exam notifier with my school's stamp. I took one photo with my front and one with my back camera, but no matter what, they turned out to be unreadably blurry. I cleared the cameras beforehand and they work perfectly fine in other apps.

What could you recommend?

[samus-aran]

Yeah, you will definitely need to show your personal details - key to the application. I would suggest having a look at I need to translate my evidence. What can I do? which suggests that you show one side of your Student ID along side your School Details (you can perhaps write it down in bigger characters for easier visibility).

[d-messina]

Is there a reason there isn't a file upload? Only allowing photos is causing so many problems...

[davisousadev]

Também estou passando por esse problema, um formulário com câmera que necessita de documento legível e uma péssima ideia

[6Leoo6]

@samus-aran
I've tried again. I'm honestly not sure if you are aware, but GitHub's system is completely flawed. The image sent to the server is 316x316. So pixelated, that there is not a single letter that is recognizable from the picture. I do not have ANY document that could fit into such a small image while their content stays readable and could verify my identity. Not to even mention multiple documents. How am I supposed to fit multiple into a single photo with translation included? I've attached half of the original photo that is sent in a request to the server after pressing the upload button, please see for yourself.

Please come up with a reasonable solution as if the situation stays the same, I won't be able to verify myself and will loose access to tools that are more than crucial for my studies!

Thank you for your efforts!

[CellMelton]

@Vincent-Becker,
I printed a hard copy of my unofficial transcript, then held the paper to my webcam close to focus... surprisingly, it worked!

PS. Make sure that all of your information on your document reflects the information on your GitHub account.

[Vincent-Becker]

@CellMelton
Time to find a printer somewhere then. Thank you for your help :)

[CellMelton]

@Vincent-Becker,
You're welcome! It just really sucks because I can already imagine that not every person has the same piece of equipment... It would be nice to upload files such as docx, jpeg, pdf, etc., for screen reading, rather than taking a picture with no focus features :(

[franceniq]

Pudiste encontrar alguna solucion? estoy con el mismo problema

[AleCle95]

I have the same problem, how is it possible that they didn't add the possibility to upload a document?

[J0anet]

Good Morning!

i'm approved for the student plan, I have GitHub Pro, but I can't access Copilot Pro. The IDEs I want to use are listed as free. Does anyone know why I can't upgrade to Copilot Pro?

[aterenin]

PSA - If you:

1. Are here because your previous edu discount expired.
2. Are waiting for GitHub to re-approve a new discount, or apply a coupon to your account because the system did not do this immediately after approval.
3. Were using GitHub Pages for hosting a custom domain, which went offline when the discount expired.

Then:

YOU SHOULD MOVE YOUR DNS OFF GITHUB PAGES IMMEDIATELY, UNTIL YOUR RENEWAL GOES THROUGH

Otherwise, it is possible your domain will redirect to a SPAM website while GH Pages is offline. On my domain, this was some kind of online casino website based in India.

I have absolutely no idea how this is technically possible, but this happened to my domain.

I am not sure if this is due to some kind of bug or security issue, but if anyone knows the right place to file a ticket, please let me know. I cannot imagine this kind of redirect being intended behavior.

[aterenin]

Yes, my domain has been verified for years. There was no setup problem.

What happened was my edu discount expired, and GitHub took my website offline, because it was built from a private repository rather than a public one. GitHub pages is only supported for public repositories unless on a pro account.

At this point, my domain redirected to a SPAM website.

[vwarheit]

I have tried four times now to get approval for my education account. I get denied every time. It’s bizarre that you can’t upload a document and have to take a photo… I’ve tried a photo of my id (no date on UC Berkeley id), photo of id plus screen showing registration, photo of screen showing transcript… I don’t know what else to do. I AM A STUDENT. Please help!!!

[Os14you]

I faced the same problem and extra annoying thing is that my ID is in Arabic so I doesn't match in my account with my name in English and there is no clear way to ensure it will work.

[crlcrl1]

My request has been pending for 20 days, does anyone know why?

[Arpit22338]

Its already been 72 hours but haven't been verified yet 🙁

[mateusloubach]

I'm looking for that page but can't find it anymore. did they remove it altogether? can you provide the url?

[thotakesavachandra]

Hi. It's been more than 3 weeks days since I applied for GitHub education renewal. The main problem is that I cannot see my 'existing' application. education.github.com says my request is approved and benefits are underway. But my home page and billing section both ask for new application which I am unable to submit. I have attached images of the issue. I started a discussion on GitHub community but no benefit from that as well.

[thotakesavachandra]

Hi. It's been more than 3 weeks days since I applied for GitHub education renewal. The main problem is that I cannot see my 'existing' application. education.github.com says my request is approved and benefits are underway. But my home page and billing section both ask for new application which I am unable to submit. I have attached images of the issue. I started a discussion on GitHub community but no benefit from that as well.

The issue was resolved by submitting a support ticket to GitHub Support
. Within just four hours of submitting the ticket, the problem was successfully addressed.

[vwarheit]

OK after 5 tries I finally succeeded! The winning ticket was a screenshot of my official transcript.

…

On Thu, Oct 16, 2025 at 12:02 PM SamSamKDBX ***@***.***> wrote: Hi, I used this method and it works well, but after sharing my student ID card, there was an error message : "There was an error creating the discount request. Errors: Discount request could not be created. Discount request errors: Hi, SamSamKDBX! You were last verified as a student on . It is not necessary for you to re verify at this time." But I still dont have copilot premium and others benefits in this page <https://github.com/education>. What can I do ? Thank you. — Reply to this email directly, view it on GitHub <#156395 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BXPHXBZF5PTRGUISDSYWNI33X7TWDAVCNFSM6AAAAAB25ZJ62WVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTINZQGI2DGMQ> . You are receiving this because you commented.Message ID: ***@***.***>

-- Vanessa Warheit Goldman School of Public Policy UC Berkeley MPA '26

[ivan-penchev]

Nice how long did each of the applications took?
did they reject you right away or?

[vwarheit]

Yeah it's really hidden! Log in -- Go into your personal profile, then settings, then billing and licensing, then education benefits.

…

On Thu, Oct 23, 2025 at 3:01 AM Mateus Loubach ***@***.***> wrote: I'm looking for that page but can't find it anymore. did they remove it altogether? can you provide the url? — Reply to this email directly, view it on GitHub <#156395 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BXPHXB6FSM5YCFQTD6OXCGT3ZCROBAVCNFSM6AAAAAB25ZJ62WVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTINZWGA3DSOI> . You are receiving this because you commented.Message ID: ***@***.***>

-- Vanessa Warheit Goldman School of Public Policy UC Berkeley MPA '26

[Stephlovesone]

This is explicit, thanks

[vwarheit]

Si - mira arriba -- "The winning ticket was a screenshot of my official transcript". ¡Buena suerte!

…

On Fri, Oct 24, 2025 at 1:07 PM Francisco Ceniquel ***@***.***> wrote: Pudiste encontrar alguna solucion? estoy con el mismo problema — Reply to this email directly, view it on GitHub <#156395 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BXPHXB4TOKFH6G4C6SJXDM33ZKBHPAVCNFSM6AAAAAB25ZJ62WVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTINZXGY2TCNQ> . You are receiving this because you commented.Message ID: ***@***.***>

-- Vanessa Warheit Goldman School of Public Policy UC Berkeley MPA '26

[vwarheit]

Rejected me pretty fast each of the first four times. Vanessa Warheit Goldman School of Public Policy UC Berkeley MPA '26

…

On Sun, Oct 26, 2025 at 11:53 AM Ivan Penchev ***@***.***> wrote: Nice how long did each of the applications took? did they reject you right away or? — Reply to this email directly, view it on GitHub <#156395 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BXPHXB25BDWBRLRLHIS2RAT3ZUDAZAVCNFSM6AAAAAB25ZJ62WVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTINZYGY2DMMQ> . You are receiving this because you commented.Message ID: ***@***.***>

[Stephlovesone]

I'm glad this has been answered 🙏

[SSeahawk6]

Hi guys. I am new here and really do not know my way around the plateforme so hopefully I am asking this in the right place :)
When I want to apply for the student package, I need to allow access to my location but when I click on the button it turns into red saying : "Error getting Location. Retry?" But it does this an infinite amount of times. I have checked and allowed GitHub to access my location in the safari settings. I don't know what else I can do to get passed this first step of application.
Thank you in advance for your help...

[HadyMohamedElhadyHassan]

I've registered now and they're supposed to reply within 8 days. I'm really looking forward to it, I hope they don't let me down 🙂

[danuta-w]

I keep being denied with the following information: "Please complete your GitHub billing information with your full name exactly as it appears in your academic affiliation document. You do not have to add a payment method. You may need to log out and log back in to GitHub before reapplying. If you have only a single legal name, enter it in both the first and last name fields.", but my name is matching, so I don't know what else I can do. Any advice?

[trippingcoconuts]

Camera only? Are you kidding me? Microsoft-owned company can't implement file upload? I'd rather buy Claude or OpenAI ChatGPT and use Gitlab than use such student benefits that look like "let's make it to report to management to show we can do something, hopefully nobody gonna check it".

[3BH-devans]

Extremely frustrating and completely broken process. I am a student in a Master of Art program that is completely virtual. I do not live on campus. Even the people that live on campus take the class virtually. I do not have any printed documents, everything is digital. There's no way to get my webcam to focus on my phone screen. It just washes out or is blurry. SO VERY FRUSTRATING!!! HOW can I get verified? Even in the dropdown it says you can provide a screenshot of the student portal, but then doesn't provide any way to actually do it!

[Pranesh003]

Hello,

If your GitHub Student Developer Pack application was rejected due to academic affiliation verification, you can resolve it by updating your billing details and then reapplying. Please follow these steps:

1. Go to GitHub Settings.
2. Navigate to the Billing and Licensing section.
3. Open Education Benefits.
4. Select your rejected application.

You will see two blue links:

• Two-Factor Authentication
• GitHub Billing Information

5. Click GitHub Billing Information.
6. Fill in your billing details.

Note:

• It is not mandatory to add a payment method.
• Make sure the name in the billing details matches exactly with the name on your school ID card.

7. Save the billing information.
8. Then apply again for the GitHub Student Developer Pack.

After completing these steps, the application is usually verified and approved within about 30 minutes.

If you still face any issues, please let me know.

Thank you.