GitHub Education Support #174649
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Select Topic AreaQuestion BodyDear GitHub Education Support Team, I recently applied for the GitHub Pro for Education plan, and my application has been approved. However, my account has not yet been upgraded, and I do not have access to the Pro features. Could you please assist me in activating my GitHub Pro for Education benefits? Thank you very much for your help. Best regards, |
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Replies: 6 comments 1 reply
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Don't worry, that's because your benefits aren't available yet, you'll get a
The waiting time may vary depending on different factors, such as the volume of requests; it usually takes a few days, but sometimes it can take a little longer, even a couple of weeks. Once available, you can claim your To redeem others benefits, go to the pack offers page, scroll down to the "All offers" section and select any offer that suits you. In case you encounter a problem claiming any offer, I recommend you raise a ticket here, select " |
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Hey @rezaizadijahromi |
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Unable to Access GitHub Education Benefits Hello GitHub Support Team, I recently applied for the GitHub Student Developer Pack, but I’m unable to access the education benefits on my account. Could you please look into this issue and help me activate the benefits? GitHub username: pm7607 Registered email: premmehta7607@gmail.com Thank you for your assistance. I look forward to your help in resolving this. Best regards, |
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Subject: My College Not Listed in GitHub Education Application Hello GitHub Education Team, I recently applied for the Student Developer Pack using my personal email because my college does not provide a school-issued email. My actual college is SPCAM, but it was not available in the dropdown list during the application process. Since both SPCAM and SPCRT belong to the same campus group, I selected SPCRT to proceed with the form. However, I uploaded my official SPCAM student ID card as proof. Could you please guide me on how to correctly verify my enrollment? I can provide additional documents if required. Thank you, |
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Hey, this sometimes happens even after approval. The upgrade isn’t always instant. Try logging out and back in, and check your Billing & Plans page to see if the Pro plan is reflected there. If it still doesn’t update after a few hours, you’ll probably need to contact GitHub Education support again with your username so they can manually activate it. It’s usually just a delay on their side, not an issue with your application 👍 |
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Once your GitHub Education application is approved, the Pro benefits don’t always activate instantly — sometimes it can take a little while for the upgrade to reflect across your account.
A couple of things to check first:
If you’ve confirmed your application is approved but your account still isn’t upgraded, the next step is to open a ti…